Journal of Social Science and Human Research Studies (JSSHRS) · Research article · Open access
Lawyers, Legal Literacy and Civil Disputes: Public Perceptions and Access-To-Justice Implications
Nhu Thuy Lien, Nguyen Hong Van
24 July 2026 · Vol. 2, Issue 7, pp. 1323-1334
DOI: 10.65150/EP-jsshrs/V2E7/2026-36
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What is this article about?
Access to justice is a cornerstone of the rule of law; however, civil disputes frequently present a significant threshold when a complainant aims to defend, or enforce, the rights and interests under the law. Based on the Legal Capability Framework and Self-Efficacy Theory, this research investigates how the sources of Institutional Support Resources (ISR), Civil Legal Insight (CLI), Navigation of Legal Procedures (NPL), Legal Aid Accessibility (LAA) and Perceived Legal Readiness (PLR) influence Access-to-Justice Problems (AJP).
Article at a glance
- Published
- 24 July 2026
- Volume / issue / pages
- Vol. 2, Issue 7, pp. 1323-1334
- ISSN
- 3051-3561 (online) · 3051-3553 (print)
- Licence
- CC BY 4.0 — free to read and reuse with attribution
- Peer review
- Double-blind, at least two independent reviewers
- Publisher
- EP Journals Group
Abstract
Access to justice is a cornerstone of the rule of law; however, civil disputes frequently present a significant threshold when a complainant aims to defend, or enforce, the rights and interests under the law. Based on the Legal Capability Framework and Self-Efficacy Theory, this research investigates how the sources of Institutional Support Resources (ISR), Civil Legal Insight (CLI), Navigation of Legal Procedures (NPL), Legal Aid Accessibility (LAA) and Perceived Legal Readiness (PLR) influence Access-to-Justice Problems (AJP). Data was gathered through a structured questionnaire, which was subsequently subjected to two rounds of expert review and was tested through the development of an integrated research model: 326 survey participants engaged in this study were questioned. PLS-SEM (Partial Least Squares Structural Equation Modeling) was used for examining the proposed relations. Results show that both ISR and CLI lead to significant improvements in PLR. Additionally, CLI, NPL, LAA and PLR significantly reduce Access-to-Justice Problems, and NPL is the best direct predictor of lower justice-oriented barriers. The mediation analysis shows that the mediation effect of PLR on Access-to-Justice Problems with ISR and LAA are very significant. These results in turn add to access-to-justice and legal capability literature by finding Perceived Legal Readiness as a prominent mediating factor that links legal resources and abilities to enhance justice outcomes. It also bears practical value to policy makers and legal institutions who wish to foster citizen ability to navigate law and access justice.
Keywords: access to justice, legal capability, legal literacy, legal aid accessibility, perceived legal readiness, civil disputes
Cite this article
Nhu Thuy Lien, & Nguyen Hong Van (2026). Lawyers, Legal Literacy and Civil Disputes: Public Perceptions and Access-To-Justice Implications. Journal of Social Science and Human Research Studies, 2(7), 1323-1334. https://doi.org/10.65150/EP-jsshrs/V2E7/2026-36
@article{Nhu2026,
title = {Lawyers, Legal Literacy and Civil Disputes: Public Perceptions and Access-To-Justice Implications},
author = {Nhu Thuy Lien and Nguyen Hong Van},
journal = {Journal of Social Science and Human Research Studies},
year = {2026},
volume = {2},
number = {7},
pages = {1323-1334},
doi = {10.65150/EP-jsshrs/V2E7/2026-36},
url = {https://doi.org/10.65150/EP-jsshrs/V2E7/2026-36}
}Questions about this article
Who wrote this article?
Nhu Thuy Lien, Nguyen Hong Van.
Where and when was it published?
In Journal of Social Science and Human Research Studies, Volume 2, Issue 7, pages 1323-1334, published by EP Journals Group on 24 July 2026.
Is this article free to read?
Yes. It is open access under a Creative Commons Attribution 4.0 (CC BY 4.0) licence, so anyone can read, share and reuse it with attribution.
What is the DOI of this article?
10.65150/EP-jsshrs/V2E7/2026-36 (https://doi.org/10.65150/EP-jsshrs/V2E7/2026-36).
How do I cite this article?
APA: Nhu Thuy Lien, & Nguyen Hong Van (2026). Lawyers, Legal Literacy and Civil Disputes: Public Perceptions and Access-To-Justice Implications. Journal of Social Science and Human Research Studies, 2(7), 1323-1334. https://doi.org/10.65150/EP-jsshrs/V2E7/2026-36
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