Journal of Management Research and Review (JMRR) · Research article · Open access
E-Procurement Systems and Supply Chain Performance on Service Delivery in Public Hospitals in Burundi
Emmanuel Kwizera
29 April 2026 · Vol. 2, Issue 4, pp. 202-206
DOI: 10.65150/EP-jmrr/V2E4/2026-07
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What is this article about?
The study set out to examine the effect of electronic procurement systems and supply chain performance on service delivery in public Hospitals in Burundi. The study opted for descriptive and correlational designs and employed quantitative approach.
Article at a glance
- Published
- 29 April 2026
- Volume / issue / pages
- Vol. 2, Issue 4, pp. 202-206
- ISSN
- 3051-3588 (online) · 3051-357X (print)
- Licence
- CC BY 4.0 — free to read and reuse with attribution
- Peer review
- Double-blind, at least two independent reviewers
- Publisher
- EP Journals Group
Abstract
The study set out to examine the effect of electronic procurement systems and supply chain performance on service delivery in public Hospitals in Burundi. The study opted for descriptive and correlational designs and employed quantitative approach. The population of 134 subjects was used and selected using the random sampling. Descriptive statistics revealed that while Supply Chain Performance was the most favorably perceived variable (Mean= 3.02), Public Service Delivery showed the highest variance (SD= 0.720), indicating a need for greater consistency. Pearson correlation indicated a strong positive and significant relationship between e-procurement and supply chain performance (r=. 706**, p=.000); a strong positive and significant relationship between supply chain performance and public service delivery (r=.735**, p=.000); and a strong positive and significant relationship between e-procurement system and public service delivery (r=.839**, p=.000). Multiple regression analysis confirmed a coefficient of determination (R2) of 0.744 (R2=.744) with the standard error of estimate being 0.367. This implies that e-procurement system and supply chain performance explain changes in public service delivery up to 74.4%. The study concludes that e-procurement is essential for optimizing public service and recommends prioritizing integrated digital infrastructure to ensure reliable and high-quality service delivery.
Keywords: E-Procurement System, Supply Chain Performance, and Public Service Delivery.
Cite this article
Emmanuel Kwizera (2026). E-Procurement Systems and Supply Chain Performance on Service Delivery in Public Hospitals in Burundi. Journal of Management Research and Review, 2(4), 202-206. https://doi.org/10.65150/EP-jmrr/V2E4/2026-07
@article{Emmanuel2026,
title = {E-Procurement Systems and Supply Chain Performance on Service Delivery in Public Hospitals in Burundi},
author = {Emmanuel Kwizera},
journal = {Journal of Management Research and Review},
year = {2026},
volume = {2},
number = {4},
pages = {202-206},
doi = {10.65150/EP-jmrr/V2E4/2026-07},
url = {https://doi.org/10.65150/EP-jmrr/V2E4/2026-07}
}Questions about this article
Who wrote this article?
Emmanuel Kwizera.
Where and when was it published?
In Journal of Management Research and Review, Volume 2, Issue 4, pages 202-206, published by EP Journals Group on 29 April 2026.
Is this article free to read?
Yes. It is open access under a Creative Commons Attribution 4.0 (CC BY 4.0) licence, so anyone can read, share and reuse it with attribution.
What is the DOI of this article?
10.65150/EP-jmrr/V2E4/2026-07 (https://doi.org/10.65150/EP-jmrr/V2E4/2026-07).
How do I cite this article?
APA: Emmanuel Kwizera (2026). E-Procurement Systems and Supply Chain Performance on Service Delivery in Public Hospitals in Burundi. Journal of Management Research and Review, 2(4), 202-206. https://doi.org/10.65150/EP-jmrr/V2E4/2026-07
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