Journal of Management Research and Review (JMRR) · Research article · Open access
Digital Transformation Capabilities and Business Performance of Small and Medium Enterprises: Empirical Evidence from Hanoi, Vietnam
Nguyen My Anh
18 August 2026 · Vol. 2, Issue 8, pp. 634-639
DOI: 10.65150/EP-jmrr/V2E8/2026-09
Download full text (PDF)Cite this article
What is this article about?
This study investigates the direct empirical impacts of digital transformation capabilities—specifically technology infrastructure, human resources, and strategic governance—on the business performance of small and medium-sized enterprises in Hanoi, Vietnam. Utilizing a quantitative research design, primary survey data were collected from 132 SME decision-makers in June 2026 and analyzed using multiple linear regression via IBM SPSS Statistics.
Article at a glance
- Published
- 18 August 2026
- Volume / issue / pages
- Vol. 2, Issue 8, pp. 634-639
- ISSN
- 3051-3588 (online) · 3051-357X (print)
- Licence
- CC BY 4.0 — free to read and reuse with attribution
- Peer review
- Double-blind, at least two independent reviewers
- Publisher
- EP Journals Group
Abstract
This study investigates the direct empirical impacts of digital transformation capabilities—specifically technology infrastructure, human resources, and strategic governance—on the business performance of small and medium-sized enterprises in Hanoi, Vietnam. Utilizing a quantitative research design, primary survey data were collected from 132 SME decision-makers in June 2026 and analyzed using multiple linear regression via IBM SPSS Statistics. The findings confirm that all three capability dimensions significantly enhance SME performance, with digital strategy and governance emerging as the primary determinant, surpassing technological infrastructure and workforce competencies. These results demonstrate that overcoming the "digitalization paradox" in small enterprises depends heavily on executive leadership commitment and strategic clarity, which ensure that technology investments effectively translate into cost efficiency, market expansion, and financial health. Overall, this research advances the dynamic capabilities perspective by establishing the hierarchical importance of strategic governance in emerging-market SMEs.
Keywords: Digital transformation capabilities, SME performance, Strategic governance, Digitalization paradox, Dynamic capabilities, Emerging markets, Vietnam
Cite this article
Nguyen My Anh (2026). Digital Transformation Capabilities and Business Performance of Small and Medium Enterprises: Empirical Evidence from Hanoi, Vietnam. Journal of Management Research and Review, 2(8), 634-639. https://doi.org/10.65150/EP-jmrr/V2E8/2026-09
@article{Nguyen2026,
title = {Digital Transformation Capabilities and Business Performance of Small and Medium Enterprises: Empirical Evidence from Hanoi, Vietnam},
author = {Nguyen My Anh},
journal = {Journal of Management Research and Review},
year = {2026},
volume = {2},
number = {8},
pages = {634-639},
doi = {10.65150/EP-jmrr/V2E8/2026-09},
url = {https://doi.org/10.65150/EP-jmrr/V2E8/2026-09}
}Questions about this article
Who wrote this article?
Nguyen My Anh.
Where and when was it published?
In Journal of Management Research and Review, Volume 2, Issue 8, pages 634-639, published by EP Journals Group on 18 August 2026.
Is this article free to read?
Yes. It is open access under a Creative Commons Attribution 4.0 (CC BY 4.0) licence, so anyone can read, share and reuse it with attribution.
What is the DOI of this article?
10.65150/EP-jmrr/V2E8/2026-09 (https://doi.org/10.65150/EP-jmrr/V2E8/2026-09).
How do I cite this article?
APA: Nguyen My Anh (2026). Digital Transformation Capabilities and Business Performance of Small and Medium Enterprises: Empirical Evidence from Hanoi, Vietnam. Journal of Management Research and Review, 2(8), 634-639. https://doi.org/10.65150/EP-jmrr/V2E8/2026-09
More research from JMRR
- Responsible Governance of Artificial Intelligence in the Design and Delivery of Higher Education Curricula in Vietnam
Nguyễn Văn Thản · Oct 2026
- From Open Educational Resources to an Open Learning Resource Ecosystem in the AI Era: Policy Implications for Vietnamese Higher Education
Nguyễn Thị Tuyết · Oct 2026
- University Lecturers’ Digital Competence and Training Quality in the Context of Generative Artificial Intelligence: An Integrative Review and Proposed Impact Framework
Lý Bích Ngọc · Oct 2026
- Challenges Analysis on Digitalization and Digital Platforms Adoption of Small Business Enterprises That Engaged in the Takeaway Industry—Evidence from Auckland
Kassim M. Mohammed · Oct 2026
- The Effect of Green Human Resource Management on Green Work Performance in Manufacturing Enterprises in Ho Chi Minh City
Le Thi Cam Tu · Oct 2026