Global Journal of Engineering and Technology Research (GJETR) · Research article · Open access
Driving Operational Excellence in Higher Learning Institutions: Integrating Shingo Model, Lean Six Sigma, Hoshin Kanri
Tsapi T. Kevin, Kuiate F. Gaetan, Soh F. Bertin
5 February 2026 · Vol. 2, Issue 2, pp. 38-47
DOI: 10.65150/EP-gjetr/V2E2/2026-02
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What is this article about?
Higher education institutions (HEIs) often struggle to implement improvement initiatives that promise significant benefits but fail to produce lasting change. This paper integrates the Shingo Model with Lean, Six Sigma, and Hoshin Kanri to cultivate a culture of continuous improvement while minimizing complexity.
Article at a glance
- Published
- 5 February 2026
- Volume / issue / pages
- Vol. 2, Issue 2, pp. 38-47
- ISSN
- 3051-3782 (online) · 3051-3774 (print)
- Licence
- CC BY 4.0 — free to read and reuse with attribution
- Peer review
- Double-blind, at least two independent reviewers
- Publisher
- EP Journals Group
Abstract
Higher education institutions (HEIs) often struggle to implement improvement initiatives that promise significant benefits but fail to produce lasting change. This paper integrates the Shingo Model with Lean, Six Sigma, and Hoshin Kanri to cultivate a culture of continuous improvement while minimizing complexity. Through a systematic two-phase literature synthesis, we analyze core principles, perform a comparative evaluation highlighting that the Shingo Model excels in cultural focus, leadership, and change management, while Lean provides rapid implementation. Our findings also map critical failure factors (CFFs) to Shingo principles, revealing how principles like "Lead with Humility" and "Create Constancy of Purpose" address management commitment and training inadequacies. We develop the Principles-Tools-Align (PTA) framework, emphasizing the Shingo Model’s foundational principles, Lean's operational tools, and Hoshin Kanri's strategic alignment. This research illustrates how the PTA framework offers distinct strategies to enhance infrastructure development, align curricula with labor market needs, and maximize resource utilization. By providing HEIs with a robust roadmap that resolves the tools-only paradox, the PTA framework facilitates sustained academic excellence through the synergy of culture, execution, and alignment, ultimately optimizing operational effectiveness and enhancing stakeholder satisfaction.
Keywords: Lean Higher Education, Continuous Improvement, Organizational Excellence, Corporate Social Responsibility
Cite this article
Tsapi T. Kevin, Kuiate F. Gaetan, & Soh F. Bertin (2026). Driving Operational Excellence in Higher Learning Institutions: Integrating Shingo Model, Lean Six Sigma, Hoshin Kanri. Global Journal of Engineering and Technology Research, 2(2), 38-47. https://doi.org/10.65150/EP-gjetr/V2E2/2026-02
@article{Tsapi2026,
title = {Driving Operational Excellence in Higher Learning Institutions: Integrating Shingo Model, Lean Six Sigma, Hoshin Kanri},
author = {Tsapi T. Kevin and Kuiate F. Gaetan and Soh F. Bertin},
journal = {Global Journal of Engineering and Technology Research},
year = {2026},
volume = {2},
number = {2},
pages = {38-47},
doi = {10.65150/EP-gjetr/V2E2/2026-02},
url = {https://doi.org/10.65150/EP-gjetr/V2E2/2026-02}
}Questions about this article
Who wrote this article?
Tsapi T. Kevin, Kuiate F. Gaetan, Soh F. Bertin.
Where and when was it published?
In Global Journal of Engineering and Technology Research, Volume 2, Issue 2, pages 38-47, published by EP Journals Group on 5 February 2026.
Is this article free to read?
Yes. It is open access under a Creative Commons Attribution 4.0 (CC BY 4.0) licence, so anyone can read, share and reuse it with attribution.
What is the DOI of this article?
10.65150/EP-gjetr/V2E2/2026-02 (https://doi.org/10.65150/EP-gjetr/V2E2/2026-02).
How do I cite this article?
APA: Tsapi T. Kevin, Kuiate F. Gaetan, & Soh F. Bertin (2026). Driving Operational Excellence in Higher Learning Institutions: Integrating Shingo Model, Lean Six Sigma, Hoshin Kanri. Global Journal of Engineering and Technology Research, 2(2), 38-47. https://doi.org/10.65150/EP-gjetr/V2E2/2026-02
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