The Effect of Digital Banking Services Quality on Customer Satisfaction Among Fintech Users in South-West, Nigeria

Authors: Olufemi Olumayowa ONI, Olusegun Opeyemi ONI, Fausiyat Yinka GBADAMOSI

Journal: Journal of Management Research and Review (JMRR)

Published: 2026-02-02 · Volume 2, Issue 02, pp. 98-116

DOI: 10.65150/EP-jmrr/V2E2/2026-08

Abstract

This study examines the effect of digital banking service quality on customer satisfaction among fintech users in Southwest Nigeria, evaluating key dimensions of service quality in the digital financial landscape.

Keywords: []

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