The Effect of Digital Banking Services Quality on Customer Satisfaction Among Fintech Users in South-West, Nigeria
Authors: Olufemi Olumayowa ONI, Olusegun Opeyemi ONI, Fausiyat Yinka GBADAMOSI
Journal: Journal of Management Research and Review (JMRR)
Published: 2026-02-02 · Volume 2, Issue 02, pp. 98-116
DOI: 10.65150/EP-jmrr/V2E2/2026-08
Abstract
This study examines the effect of digital banking service quality on customer satisfaction among fintech users in Southwest Nigeria, evaluating key dimensions of service quality in the digital financial landscape.
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